The GA release unifies Dynamics 365 and Microsoft 365 workflows, giving service reps AI-driven access to case data and actions in one interface.

Spread the love“`html In the digital age where collaboration and productivity are paramount, Microsoft 365 has emerged as a powerhouse. For businesses of all sizes, being able to efficiently add users ...

You don't need to do everything at once. A repeatable workflow helps you prioritize the SEO work with the biggest business ...

Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform. While its extensive features may require some ...

A security analyst at a large enterprise recently found sensitive HR documents being copied into a Microsoft Teams channel ...

Perplexity unveiled Computer for Counsel on June 24 — a legal-specific configuration of its agentic platform that routes tasks across more than 20 frontier AI models while connecting to the document ...

Unlike SOC 2 Type I audits, which evaluate controls at a single point in time, SOC 2 Type II reports validate whether a vendor’s security controls operate effectively over an extended review period, ...

Microsoft restored Teams and Office for the web file access after a June 1 outage, but the root cause remained unclear. IT teams should verify tenant impact and fallback paths. A Microsoft Teams file ...

Scout is the first of a new breed of ‘autopilot’ agents in Microsoft 365 that can carry out tasks independently. Microsoft has developed a new AI agent that can run autonomously around the clock to ...

NEW YORK, NY, June 02, 2026 (EZ Newswire) — Merge, the connective infrastructure for production AI, announced today that Merge Agent Handler will be available on the Microsoft Agent Store, providing ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Erik Steiger discusses the operational pain ...