ServiceNow closed 16 transactions worth more than $5 million in net new annual contract value in the quarter, up nearly 80% ...

Accenture and ServiceNow AI agents communicate to look at a customer’s legacy applications and what’s needed to move them to a managed service with full security.

Your senior execs using high-token AI aren't busting your budget; it’s the quiet, high-frequency automated background tasks ...

ServiceNow's Damian Stirrett on how to build a connected, service-led CRM by bringing teams, data and processes together to ...

Despite C-suite optimism and more investment, there's a big gap between AI aspirations and enterprise readiness. The answer?

A prominent AI expert says that forward-deployed engineers are limited, and that the broader emerging category of AI ...

A global cybersecurity and AI services firm has gone all-in on ServiceNow, governing 50+ of its own AI agents before pitching ...

Secure your AI agents against future quantum threats. Learn how to implement quantum-resistant cryptography within Model Context Protocol (MCP) environments.

It was also revealed during the presentation that Westpac has “tested” Lightspeed, a coding assistant in Ansible that aims to ...

AI Impact tracks AI’s bigger test: redesigning supply chains, finance workflows and health care access around better systems.

Enterprise security teams are auditing logs and rotating credentials this week after ServiceNow confirmed that attackers successfully queried sensitive customer instance data through an ...