A complete WEM suite makes it easier for Salesforce to position Agentforce Contact Center as a replacement for current CCaaS ...

The tech industry continues to undergo layoffs. Today, news broke that Salesforce is laying off employees. The move comes just days after CEO Marc Benioff said AI was helping the company ship more ...

Forbes contributors publish independent expert analyses and insights. I am an MIT Senior Fellow & Lecturer, 5x-founder & VC investing in AI This voice experience is generated by AI. Learn more. This ...

Git isn't hard to learn, and when you combine Git and GitHub, you've just made the learning process significantly easier. This two-hour Git and GitHub video tutorial shows you how to get started with ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...

Salesforce is warning customers that hackers are targeting websites with misconfigured Experience Cloud platforms that give guest users access to more data than intended. However, the ShinyHunters ...

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. In June, CNBC reported that CEO Marc Benoiff said AI is ...

Oct 16 (Reuters) - Cloud-computing firm Salesforce (CRM.N), opens new tab was hit with a proposed class action lawsuit by two authors who alleged the company used thousands of books without permission ...

Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said while discussing how artificial intelligence has helped reduce the company headcount. Benioff revealed the cuts ...

Salesforce is the top customer relationship management (CRM) choice for large businesses seeking robust AI automation thanks to its Agentforce platform, according to our research of 11 CRM software ...

Salesforce is acquiring cloud data management company Informatica in an $8 billion deal. Salesforce is paying $25 per share for holders of Informatica's Class A and Class B-1 common stock. In this ...

Robbie has been an avid gamer for well over 20 years. During that time, he's watched countless franchises rise and fall. He's a big RPG fan but dabbles in a little bit of everything. Writing about ...