Salesforce CRM and Zoho CRM are excellent customer relationship management platforms for sales, marketing and communication.

Salesforce has embarked on an acquisition spree to beef up its artificial intelligence capabilities. But it hasn't convinced ...

Anthropic's Claude Tag launched as an AI teammate inside Slack, but some Salesforce employees worry it competes directly with Slackbot and Agentforce.

Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce ...

Mirion Technologies to launch a new AI-powered capability designed to turn unstructured customer order requests into ready-to-action quotes and carts.

Abstract: Object search is a key capability for embodied intelligence in robots. Its core objective is to enable robots to navigate autonomously to specified target objects using environmental ...

Marc Benioff is all in on the AI coding agent craze and is willing to spend big on it for his company. In an episode of the All-In podcast published on Friday, the Salesforce CEO said his company is ...

We have updated our Privacy Policy. Please review to learn more. By continuing to use our services, you agree to these updates. By Jeff Schogol, Matt White Published ...

Salesforce Inc. (NYSE:CRM) is one of the best enterprise software stocks to buy right now. On April 29, Salesforce launched Agentforce Operations, a new suite of specialized AI agents designed to ...

Forbes contributors publish independent expert analyses and insights. I am an MIT Senior Fellow & Lecturer, 5x-founder & VC investing in AI This voice experience is generated by AI. Learn more. This ...

Salesforce Inc. today launched Agentforce Operations, an artificial intelligence system designed to extend specialized AI agents into the back office to automate manual work. Workflow automation tools ...