Relaxing in an airport lounge can be a great way to start your summer holiday in style. They can offer a quieter, more ...

Virgin Media O2 announced that it will combine its Commercial and Data and Operations functions into a new single Consumer ...

Another Amazon sale is upon us. ICYMI: the annual Prime Day event returns in a new time slot for 2026, running from June 23 ...

Daniel is Lifehacker's Shopping Editor covering tech deals and reviewing TVs, headphones, speakers, and projectors. He earned his master’s in journalism from Columbia University and has reported for ...

Why O2 has climbed to the top of the UK complaints table, the issue frustrating customers most, and why growing numbers of people are questioning mid-contract price rises. The moment that confirmed ...

Spoiler alert: There was no miracle. By Julie Bosman Reporting from Chicago Even the Vicar of Christ can be thwarted by a customer service representative. About two months after Robert Francis Prevost ...

Virgin Media O2 (VMO2) has reported a significant downturn in its financial performance, with quarterly losses increasing to £115 million as the telecommunications giant grapples with a shrinking ...

For years, companies have assumed that their digital relationship with customers would happen in a place they controlled: their website, their app, their checkout flow, their interface, their ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...

As more restaurants experiment with eliminating tips, the idea of a no-tip dining model is gaining traction — but not without resistance from some industry professionals who fear it could drag down ...

In March 2026, Facebook users made tens of thousands of comments discussing an alleged image of a restaurant receipt. The purported receipt, dated March 2, 2026, displayed two orders of petite-size ...

The Tampa Bay Buccaneers have once again set the standard for fan experience across the NFL, earning the No. 1 ranking in Customer Service Quality for the 12th consecutive season in the league's 2025 ...