Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an investigation has found.

Hip-hop group Kneecap have paid a politically driven tribute to music manager Trevor Dietz during their headline gig at ...

In December 2025, fraudsters gained access to my O2 mobile phone account. They took out four Sim-only contracts in my name, leaving me with a £150 bill. I contacted Crane on the Case, and after your ...

All products and promotions are independently selected by our experts. To help us provide free impartial advice, we will earn an affiliate commission if you buy something. Click here to learn more ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Katrina Ávila Munichiello is an experienced editor, writer, fact-checker, and proofreader ...

International Equal Pay Day, celebrated on 18 September, represents the longstanding efforts towards the achievement of equal pay for work of equal value. It further builds on the United Nations' ...