Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an investigation has found.

Muse's new album is fueling a chart resurgence as the band prepares for arena dates across North America and Europe.

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...

The Take That star, now 55, has released a statement saying he won’t be repeating The Circus tour for a third time due to the physical challenges. Finally, someone in the spotlight who refuses to set ...

Discover the 5 most common Mazda DTC codes and their fixes. We review P0171, P2096, P0126, P0300, and P0420 to help clear ...

For the first time ever, Sky TV, Netflix, Disney+, HBO Max and Hayu are in one TV package. That's over £20 a month worth of streaming apps, only with Sky. Streaming sorted for less than £1 a day 130+ ...

O2 has issued an urgent warning to consumers regarding a new phishing scam that attempts to steal login credentials ...

The U.K.'s competition watchdog said it would fast-track an in-depth investigation into Nexfibre's acquisition of Netomnia parent Substantial Group, which was valued at 2 billion pounds ($2.65 billion ...

The competition watchdog has launched an in-depth investigation into Virgin Media O2’s £2bn bid to take on BT in the ...

The show has always been advertised as “Lily Allen performs West End Girl,” Lily Allen claps back at fan criticism.

Appearing before the Commons Justice Committee, Stephen Parkinson also dismissed claims that the missed deadline for securing ...

Criticism of Lily Allen’s West End Girl tour has been endless (Picture: Corinne Cumming) Lily Allen’s West End Girl tour has ...