Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...

Regulator Ofcom said it found Virgin Media had stopped or delayed millions of customers from switching to different providers ...

Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the ...

Virgin Media has been handed a £28million fine for preventing or delaying its customers from switching to another provider ...

Virgin Media O2 announced that it will combine its Commercial and Data and Operations functions into a new single Consumer ...

You may not be familiar with pay by mobile casinos. Simply, pay by mobile casinos allow players to charge a casino deposit to their phone bill or a prepaid balance, meaning no card or bank details are ...

Learn how to remove your phone number from Google, Facebook, and Instagram to avoid privacy breaches. Use Incogni and the Do Not Call Registry for added protection. You might be alarmed to discover ...

In 2025, fraudsters ordered four O2 Sims in my name and ran up a huge bill. Now it is happening again - even though I'm not ...

Another Amazon sale is upon us. ICYMI: the annual Prime Day event returns in a new time slot for 2026, running from June 23 ...

O2 has just issued an urgent warning to its customers after the discovery of a fake text message that suggests a SIM is about to expire.