Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the ...

The telecoms regulator said it had levied its largest-ever consumer protection fine against the telecoms firm.

Virgin Media has been handed a £28million fine for preventing or delaying its customers from switching to another provider ...

Virgin Media slapped with record £28m fine for blocking customers from switching contracts - Ofcom says that the telecoms ...

Read about ASA rules against Grain Connect marketing e-mail. Broadband news from the longest running independent information website.

Regulator Ofcom said it found Virgin Media had stopped or delayed millions of customers from switching to different providers ...

Pay by mobile casino UK: Which online casinos let you pay by phone? - Find out which are the best pay by mobile casinos and ...

With so many different streaming services available, there are a lot of different places to watch movies and TV shows online. The sheer amount of options can make it difficult to find exactly what you ...

With so many books in the world, reading can be an endlessly expensive hobby. But thanks to the internet and the magic of libraries, there are a ton of ways to read your favorite books for free, from ...