Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an investigation has found.

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...

Relaxing in an airport lounge can be a great way to start your summer holiday in style. They can offer a quieter, more ...

O2 has issued an urgent warning to consumers regarding a new phishing scam that attempts to steal login credentials ...

Virgin Media O2 announced that it will combine its Commercial and Data and Operations functions into a new single Consumer ...

Internet provider NuFibre has today announced the launch of nuHub v1.0, which despite the name isn't a router but rather ...

In 2025, fraudsters ordered four O2 Sims in my name and ran up a huge bill. Now it is happening again - even though I'm not ...

Mobile network provider O2 is urging people to stay alert after fraudsters began sending fake messages claiming customers must accept new terms and conditions or risk having their SIM card switched ...

Another Amazon sale is upon us. ICYMI: the annual Prime Day event returns in a new time slot for 2026, running from June 23 ...

Digital banking company Monzo has today followed rival Revolut by soft launching their own set of eSIM based mobile plans that are “simple, flexible and rewards staying, not switching“, which will be ...

iPhone owners using the UK’s O2 network can now access satellite connectivity when cellular service is unavailable. The technology, which is available from today, May 28, for O2 Pay Monthly customers ...