As a social worker for Pittsburgh’s co-response program, Jaime Gribben-Mahoney has spent the last three years helping people experiencing mental health crises Downtown. Sometimes that means sitting on ...

SEATTLE — Emergency 911 services have been restored across Washington state after a statewide outage earlier on Monday. Several emergency agencies reported outages and urged members of the public to ...

A Seattle Fire Department truck during an emergency response. (GeekWire File Photo / Kurt Schlosser) The Seattle Fire Department has been quietly using artificial intelligence to help triage and ...

Melanie Yang has been answering calls in the Minneapolis Emergency Communications Center (MECC) for two weeks now. The social worker is the first to be embedded within the center as part of a pilot ...

A smart watch worn by the driver of a vehicle that tumbled down a hill, taking out a propane tank along the way, alerted Eugene Springfield Fire first responders to the scene of a crash that could ...

When most people call 911, they expect to hear from a dispatcher, but in Arlington, some callers may now be connected directly to a registered nurse. The city's new Nurse Navigation Program, launched ...

Coweta County 911 and Coweta County Fire Rescue have partnered with RightSite Health to change how non-emergency medical calls are handled. The new program connects patients directly with a ...

COWETA COUNTY, Ga. - Coweta County emergency agencies have launched a partnership with a private healthcare firm to offer video doctor consultations for non-emergency 911 calls. The initiative aims to ...

Editor's note: Read the latest updates on NASCAR star Kyle Busch's death here. Kyle Busch was coughing up blood when emergency responders were called to a General Motors facility in Concord, N.C., the ...

Racing legend Kyle Busch was coughing up blood and lying on a bathroom floor when somebody called for help from a General Motors training facility in North Carolina, according to the 911 call obtained ...

Sgt. Yancy Graves strode toward a window in the sixth-floor conference room at Jack Evans Police Headquarters, raising the blinds for the reveal. A quad-propeller drone that could fit in a backpack ...

ST. LOUIS COUNTY, Mo. — As the St. Louis City Police Board pursues legal action against the city for increased funding, a regional advocacy group is presenting data that suggests the current 911 ...