As a social worker for Pittsburgh’s co-response program, Jaime Gribben-Mahoney has spent the last three years helping people experiencing mental health crises Downtown. Sometimes that means sitting on ...

SEATTLE — Emergency 911 services have been restored across Washington state after a statewide outage earlier on Monday. Several emergency agencies reported outages and urged members of the public to ...

A Seattle Fire Department truck during an emergency response. (GeekWire File Photo / Kurt Schlosser) The Seattle Fire Department has been quietly using artificial intelligence to help triage and ...

Melanie Yang has been answering calls in the Minneapolis Emergency Communications Center (MECC) for two weeks now. The social worker is the first to be embedded within the center as part of a pilot ...

Broward’s 911 system is about to get a major upgrade that promises to vastly improve law enforcement’s ability to respond quickly to emergencies and allow people seeking help to provide more ...

RICHMOND, Va. (WRIC) — Richmond leaders are making changes to how certain 911 calls are processed in hopes of improving emergency services for citizens in need. During a regular meeting on Monday, ...

RICHMOND, Va. — Richmond City Council unanimously approved a new ordinance Monday night that changes how 911 calls are routed, a move leaders say is aimed at improving emergency response times. Under ...

When most people call 911, they expect to hear from a dispatcher, but in Arlington, some callers may now be connected directly to a registered nurse. The city's new Nurse Navigation Program, launched ...

SAVING PEOPLE MONEY.. JUST PART OF THE REASON BEHIND THE NEW PROGRAM.. AND THAT THERE IS PUTTING A STRAIN ON MONTERY COUNTY'S AMBULANCE SERVICE.. AMR.. BEGINNING TUESDAY EMERGENCY MEDICAL SERVICES FOR ...

Coweta County 911 and Coweta County Fire Rescue have partnered with RightSite Health to change how non-emergency medical calls are handled. The new program connects patients directly with a ...

COWETA COUNTY, Ga. - Coweta County emergency agencies have launched a partnership with a private healthcare firm to offer video doctor consultations for non-emergency 911 calls. The initiative aims to ...

Partial audio from the 911 call made for NASCAR star Kyle Busch has been released, painting a grim picture for the now-deceased driver. In the audio, first obtained by TMZ, an unidentified man is ...