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Ben Ames has spent 30 years as a journalist since starting out as a reporter for daily newspapers in Pennsylvania and Massachusetts. He has focused on business and technology reporting since 1999 for ...

Small companies that handle the final delivery are relying on them to skirt New York City traffic. Amazon plans to try the bikes elsewhere, too. Battery-powered cargo bikes leaving an Amazon warehouse ...

Markdown has emerged as the lingua franca of AI, especially with the proliferation of AI agents. But an Anthropic engineer argues that HTML is a better choice for output. And despite my love of ...

If you have an online store, the best e-commerce tools we've tested are essential for managing stock, handling purchases, and ...

Journalist Jo Ling Kent joined CBS News in July 2023 as the senior business and technology correspondent for CBS News. Kent has more than 15 years of experience covering the intersection of technology ...

K-12 teachers and students across the country are increasingly using AI in and out of classrooms, whether it is teachers turning to AI to refine lesson plans or students asking AI to help them ...

As the U.S. military expands its use of AI tools to pinpoint targets for airstrikes in Iran, members of Congress are calling for guardrails and greater oversight of the technology’s use in war.

Businesses are learning the hard way that rapidly deploying AI tools — and forcing or strongly encouraging their employees to use them — can backfire severely. The latest appears to be Amazon — though ...

A new study finds that certain patterns of AI use are driving cognitive fatigue, while others can help reduce burnout. by Julie Bedard, Matthew Kropp, Megan Hsu, Olivia T. Karaman, Jason Hawes and ...