Salesforce, Inc.CRM is strengthening its artificial intelligence (AI) strategy by expanding Data 360, its unified data ...

CrossCountry Consulting announces the acquisition of Dupont Circle Solutions, a Salesforce-focused technology consulting firm.

Software developers are starting to combine the two most successful uses of large language models: coding and customer support.Specifically, they’re using AI to automate the process of turning ...

Capita has launched the Forward Deployed Orchestrator™ (FDO), a new operating model designed to help organisations turn AI ...

Discover how to eliminate manual data entry and generate automated business reports, charts, and Slack notifications using AI ...

Generative artificial intelligence (AI), especially large language models deployed as chatbots and digital assistants, are ...

Spread the love“`html Understanding how to create custom fields in Salesforce is crucial for businesses looking to tailor the platform to their specific needs. As a robust Customer Relationship ...

Spread the love“`html Salesforce report building is an indispensable skill for anyone looking to harness the full potential of Salesforce as a Customer Relationship Management (CRM) platform. Whether ...

Enterprises increasingly are adopting real-time data processing as a foundational tool for AI-enabled automation, according to new research from global AI-centered technology research and advisory ...

Salesforce agreed to buy Fin, formerly Intercom, for about $3.6 billion, adding an artificial-intelligence agent that provides customer support to its portfolio. Salesforce said Monday the purchase ...

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Marc Benioff is all in on the AI coding agent craze and is willing to spend big on it for his company. In an episode of the All-In podcast published on Friday, the Salesforce CEO said his company is ...