Ada County 911 Dispatch set a new record for call volume during the Fourth of July holiday period, logging its highest number ...

The FDNY’s new $22 million state-of-the art computer-aided dispatch system isn’t any better than an antiquated one used by EMS — and has crashed as many times as the older system in the six months ...

Law enforcement officials in Bucks County are working to restore services to its computer-aided dispatch system, or CAD system, after a cyberattack on Sunday crippled the service. However, county ...

A recent performance review warned police would "not keep pace" with growing crime volumes without a new system.

PLANO, Texas--(BUSINESS WIRE)--Tyler Technologies, Inc. (NYSE: TYL) announced today it has signed an agreement with the city of Salem and Willamette Valley Communications Center (WVCC) in Oregon for ...

JACKSONVILLE, Fla — The Jacksonville Sheriff's Office confirmed Monday that it's CAD (computer-aided dispatch) system is still down. Police say this is forcing dispatchers to communicate with officers ...

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

The company that I work for uses a Computer Aided Dispatch program to run our departments daily operation. It was designed in 1997 using Microsoft Access 97 and is quite the upgrade over the paper ...