Discover how law enforcement mental health is affected by rising crises and what agencies are doing to support their employees.

The Short Line Training Center has added two new programs to its online platform, bringing the total number offered to 16, ...

If your business is growing, so too will be the number of customer interactions or sales conversations you need to handle every day. At a certain point, your in-house staff or contact center agents ...

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

This decline was primarily driven by tariffs on imports of finished goods from France and an inventory reserve related to legacy parts." Net loss increased to EUR 8.2 million in Q4, compared to a net ...

Phone calls remain one of the most direct and trusted ways to serve customers — especially when issues are complex, emotional, or urgent. While digital channels have seen tremendous growth, phone ...

Every item on this page was chosen by a Town & Country editor. We may earn commission on some of the items you choose to buy. Less than five weeks before the United States hosts the biggest soccer ...

Beginning July 1, students enrolled in short-term career and technical education programs will be eligible to apply for federal Pell Grants, following a new Workforce Pell Grant program rule announced ...

Cindy Parlow Cone touched down in Atlanta on Aug. 11, 2022, with a vision for the future of U.S. Soccer and a playbook for her high-stakes meeting with the billionaire who could bring it to life.

FUNDING. NEWSCENTER 5. JENNIFER EAGAN WITH A CALL TO INVEST IN OUR CHILDREN. WHEN I GROW UP, CONGRESSWOMAN AYANNA PRESSLEY AND ALEXANDRIA OCASIO-CORTEZ OF NEW YORK READ THE BOOK AMBITIOUS GIRL, ...

Meta launched a program to train people to become data center fiber technicians, even if they lack prior experience. Developed alongside CBRE, the LevelUp Fiber Technician Pathway will provide free ...