Concentrix cut its 2026 guidance and its shares and Teleperformance’s fell sharply, hardening a view that AI is turning the call-centre sector uninvestable.

Inspired by examples in other fields like NASA’s Mission Control, a number of multi-hospital health systems have launched ...

Concentrix, a global leader in customer experience (CX) solutions and technology services, has set the pace for its peers ...

NEWARK, Calif., June 10, 2026 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, today announced it will release the financial results of its fiscal ...

Verint ® recognized Global Customer Award winners driving real business impact during Engage 2026. These awards acknowledge organizations pushing AI beyond pilots and into real-world use. The ...

WASHINGTON - Workers have taken down President Donald Trump's name from the Kennedy Center, hours after a court-ordered Friday deadline to remove it from the building, and less than six months after ...

Valentine said, "Our technology and consumer electronics vertical and our health care vertical both decreased about 6% driven by lighter volumes than clients expected and shore mix," with no near-term ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

Concentrix Corporation misses on earnings expectations. Reported EPS is $2.61 EPS, expectations were $2.65. Operator: Hello, everyone. Thank you for joining us, and welcome to the Concentrix First ...

Federal Communications Commission Chairman Brendan Carr made his case on Tuesday that overseas call centers pose potential national security risks because they may be compromised by foreign actors.

The Federal Communications Commission announced last week that it wants to crack down on call centers. No one likes dealing with customer service over the phone, but don’t be surprised if this ...