Clarity has released AI Agent QA, a tool that evaluates 100 percent of voice and text interactions against a company's own scoring rubric. The ...

It tends to start with a violent assault. Then video documentation of the incident quickly circulates online, priming people ...

As artificial intelligence agents move onto government laptops, state and local agencies must balance productivity, ...

One of Mendoza’s best games with his legs ...

Also, both Warren Sharp and Pro Football Focus are high on Jayden Daniels heading into the ‘26 season ...

Technology from American companies is being used to power a revolution in the scam industry, playing a key role in the ...

When an AI agent goes off script, how do health systems react? And what is the script for such a new technology? At Canton, Ohio-based Aultman Health System, the moment came from an internal employee ...

TD Synnex (NYSE:SNX) held its second-quarter earnings conference call on Thursday. Below is the complete transcript from the call. This content is powered by Benzinga ...

Outcome-based resolution pricing means companies pay only when the AI agent resolves an issue autonomously, without human ...

The new release targets enterprises looking to replace scripted bots and legacy IVR systems with agentic self-service.