The generative AI in customer services market is experiencing substantial growth, with its size expected to escalate from ...

This week, TechCircle tracks a series of leadership appointments reflecting how enterprises are strengthening AI, ...

While AI holds the promise of radically transforming KM, human oversight takes on intensified responsibilities for ensuring the knowledge provided is accurate, timely, and relevant as well as guarding ...

Adobe Inc. ADBE and Pegasystems PEGA are well-known U.S. software companies using AI to enhance enterprise workflows. Both ...

AHS Properties has acquired the Shangri-La Dubai hotel for Dhs1.1bn, marking one of the largest single-asset real estate transactions in Dubai in recent years ...

Arabian Post Staff -DubaiBARQ Systems has formed a regional partnership with ServiceNow to speed up digital transformation and enterprise automation across the Middle East and North Africa, targeting ...

Tech vendors are aiming to address security concerns over legacy implementations as agentic AI reaches more parts of the ...

Update 6/10/26: Added details below from a new ServiceNow advisory regarding the observed activity and bug bounty submissions. ServiceNow is warning about a security incident after attackers exploited ...

Cloud technology giant ServiceNow has notified some of its enterprise customers that a software bug on its platform was allowing anyone on the internet to access their data. A knowledge base article, ...

Enterprise security teams are auditing logs and rotating credentials this week after ServiceNow confirmed that attackers successfully queried sensitive customer instance data through an ...

ScienceLogic, delivering intelligence that accelerates outcomes through service-centric observability, is introducing the latest updates to Skylar AI-enhancing Skylar Analytics and Skylar Advisor with ...

Once, tracking tech meant counting laptops in a closet. Today, IT, procurement, and operations teams juggle SaaS contracts, ...