A complete WEM suite makes it easier for Salesforce to position Agentforce Contact Center as a replacement for current CCaaS ...

Anthropic's Claude Tag launched as an AI teammate inside Slack, but some Salesforce employees worry it competes directly with Slackbot and Agentforce.

To that end, the firm recently introduced its Future Trailblazers initiative, a scheme that sees Salesforce staffers and ...

Microsoft mobilises 6,000 employees to assist businesses with technical and strategic AI adoption, aiming for efficient ...

Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

Salesforce, Inc. (NYSE:CRM) is one of the best big tech stocks to buy according to Wall Street analysts. Salesforce, Inc.

Salesforce Inc. (NYSE:CRM) is one of the 7 Worst Cloud Stocks To Buy According to Short Sellers. On June 5, Matthew VanVliet, an analyst at Cantor Fitzgerald, reaffirmed a Buy rating on Salesforce Inc ...

Microsoft Corp. is setting up a new organization with 6,000 employees to help businesses with the technical and strategic ...

AI agents observe measurable value within 60 days, highlighting faster case resolutions and improved business outcomes.

With their numbers already in decline, secretaries and administrative assistants face another growing threat: artificial intelligence tools like ChatGPT and Claude that can accomplish aspects of ...

Discover how Salesforce and Databricks are enhancing AI integration with innovative governance tools. Learn about the new ...

Salesforce said it would invest $1 billion over the next five years to expand in Italy. The enterprise software group said it would spend the money to open a new office in Milan, hire more data ...