A complete WEM suite makes it easier for Salesforce to position Agentforce Contact Center as a replacement for current CCaaS ...

Anthropic's Claude Tag launched as an AI teammate inside Slack, but some Salesforce employees worry it competes directly with Slackbot and Agentforce.

To that end, the firm recently introduced its Future Trailblazers initiative, a scheme that sees Salesforce staffers and ...

Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

With their numbers already in decline, secretaries and administrative assistants face another growing threat: artificial ...

OpenAI relaunched Codex as a separate desktop app in February. ChatGPT is about to get a lot more powerful. That's because ...

Chief Executive Alex Karp’s recent broadside against the frontier model vendors put a knife to the throat of the central ...

Microsoft is setting up a new organization with 6,000 employees to help businesses with the technical and strategic work of deploying artificial intelligence. The division’s workers will have ...

AI/R Avenue Code, a subsidiary of AI/R—a technology company specialized in Agentic AI—, announces it has achieved Gemini Enterprise competency, a recognition granted by Google to partners that ...

With their numbers already in decline, secretaries and administrative assistants face another growing threat: artificial ...

Salesforce alternatives in Southeast Asia should be evaluated by regional operating fit, not only by global brand recognition.