While Valve can't promise that there won't be Steam Machine issues, it's at least giving you a clear way to communicate them.

It is too early to say whether Valve's Steam Machine will suffer from widespread reliability issues comparable to Xbox's Red ...

Valve has already experienced its first Steam Machine hardware failure, as the user saw it blink its own red light of death.

Now that the Steam Machine is out in the wild, we've got our first reported major issue. And it's straight out of the Xbox 360 era.