Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an investigation has found.

Virgin Media O2 announced that it will combine its Commercial and Data and Operations functions into a new single Consumer ...

In 2025, fraudsters ordered four O2 Sims in my name and ran up a huge bill. Now it is happening again - even though I'm not ...

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...

O2 has issued an urgent warning to consumers regarding a new phishing scam that attempts to steal login credentials ...

Telecommunications giant Virgin Media O2 has issued a warning over declining sales and earnings in 2026 as it revealed substantial mobile customer losses following price increases. The company said it ...

Internet provider NuFibre has today announced the launch of nuHub v1.0, which despite the name isn't a router but rather ...

I am writing on behalf of my father who is concerned about my late mother's £49,000 held in National Savings & Investments' ...

Virgin Media is giving away a free 43" LG Ultra HD smart TV worth £250 to new customers who sign up for one of its TV and ...

Virgin Media is back with its popular TV giveaway as the brand dishes out free smart TVs ideal for watching the FIFA World ...

Virgin Media is offering new customers a free LG smart TV worth £250 when signing up for one of its TV and broadband packages ...