Not Every Customer Is Worth Keeping. Here’s How to Tell Who’s a ‘Drain’

A business grows faster when it treats every customer as an investment and is willing to let go of the ones that cost more ...
Harvard Business Review

Tailor Your Digital Strategy to Reach Every Customer

Most companies operate multiple go-to-market models simultaneously, yet often try to govern them with a single digital ...
Total Retail

$796B in Retail Loss, and Most Companies Still Can’t See it in One Place

A lot of retail loss is an execution problem — inconsistent associate training, partner compliance gaps, and process breakdowns at the store level. But data also needs to be unified and used as a ...
Becker's Hospital Review

Healthcare Operations’ Next Frontier: How leaders are moving from point solution sprawl to a consolidated, integrated platform

Ask most healthcare operational leaders what their biggest technology challenge is, and the answer is rarely a missing application. More often, it’s the opposite: an excess of poorly connected ...
Business Wire

RRD’s ConnectOne Storefront℠ Designed to Drive Efficiency, Reduce Costs for Brands

Newly launched proprietary marketing and e-commerce platform is more accessible, automates workflows, and streamlines processes for a cost-efficient end-to-end solution CHICAGO--(BUSINESS WIRE)--RRD, ...
The Tech Edvocate

How to merge duplicate contacts in CRM

Spread the love“`html Managing customer relationships is crucial for successful businesses, and a well-organized database is a cornerstone of this process. However, as companies grow and interact with ...