The best AI customer service chatbots for businesses in July 2026

One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

Asking Eric: Struggling to understand a customer service rep? Here’s what to say.

I often leave these calls feeling frustrated and more confused than before. Using AI chatbots doesn’t seem to work either.

The First 30 Seconds of Customer Contact Have a Bigger Impact on Revenue Than Most Leaders Realize. Here’s Why.

Discover why the first moments of customer contact can have an outsized impact on trust, conversions and business growth.

Clarity Launches AI Agent QA to Score Every Customer Service Conversation Automatically

Clarity has released AI Agent QA, a tool that evaluates 100 percent of voice and text interactions against a company's own scoring rubric. The ...

How to contact Amazon customer service during your Prime Day shopping spree

Another Amazon sale is upon us. ICYMI: the annual Prime Day event returns in a new time slot for 2026, running from June 23 ...
Morningstar

CSD Access to Showcase Innovative Direct Video Calling Solution at Customer Contact Week Las Vegas, Serve as Exclusive Accessibility Sponsor

AUSTIN, Texas, June 17, 2026 /PRNewswire/ -- CSD Access announced today that it will showcase its innovative Direct Video Calling (DVC) solution at Customer Contact Week (CCW) June 22-25, 2026, in Las ...
Lifehacker

How to Speak With a Real Person at Home Depot Customer Service

Daniel is Lifehacker's Shopping Editor covering tech deals and reviewing TVs, headphones, speakers, and projectors. He earned his master’s in journalism from Columbia University and has reported for ...