Scammers set up O2 phone contracts in my name - now they're trying to open more: CRANE ON THE CASE

In 2025, fraudsters ordered four O2 Sims in my name and ran up a huge bill. Now it is happening again - even though I'm not ...

Chatbots block customers from speaking to humans

Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Everyone using the O2 mobile network warned to watch out for 'important' text

O2 is telling customers to stay alert after the discovery of a worrying new scam that's targeting UK users. The fraudulent message, which is arriving on devices, claims that customers’ SIM cards are ...

Brits on UK staycations warned they could be connected to FRENCH phone networks – and landed with extra charges

BRITS going on UK staycations this summer have been warned they could be unknowingly connected to phone networks in FRANCE ...
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Ofcom Hit Virgin Media UK with £28m Fine for Preventing Contract Cancellations UPDATE

Broadband, phone and TV provider Virgin Media (O2) has today been fined £28 million by Ofcom after the UK telecoms regulator ...

Millions at risk from overseas roaming fees - even if they don't leave the UK

Experts say people holidaying in certain popular staycation areas are at risk of 'phantom roaming' charges even though they ...

Virgin Media fined £28m for blocking customers from cancelling broadband contracts

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...

Brits urged to turn off 5G in UK holiday hotspots as millions get ‘nasty surprise’ bill

Don't get caught out this summer.

How to reserve your WhatsApp username NOW as fans race to bag their handles after update in account ‘gold rush’

WHATSAPP users are racing to reserve their new usernames after a major account update. The messaging platform is rolling out ...