IRS chatbots were supposed to reduce phone pressures. But the Treasury Inspector General for Tax Administration, or TIGTA, ...

A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots.

Yeet: The AI Dating App for Gen Z Built to Save You From Bad Chats ...

One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

By feeding in digital data, AI can create a facsimile for people to interact with - but some believe a tool to help with ...

KUALA LUMPUR, June 21 — You are in the queue. Your favourite artist is finally coming to town, but you have been ...

If you’re discussing the best AI chatbots, Anthropic’s Claude is going to get a mention. Some would say it’s the best AI app ...

Back in March, Meta announced that Facebook and Instagram users who’d gotten locked out of their accounts would no longer ...

Russian hackers are hijacking Signal and WhatsApp via phishing, not broken encryption. The US is offering $10M for tips to ...

Devplan, a Seattle startup building software to coordinate product and engineering work, is emerging from stealth with $2.5 million in seed funding led by AI2 Incubator.

Outgoing Rep. Don Bacon urges US officials to stop using the encrypted messaging app after 'Russia hacked my Signal.' However, this is more a case of human error than an app vulnerability.