Concentrix cut its 2026 guidance and its shares and Teleperformance’s fell sharply, hardening a view that AI is turning the call-centre sector uninvestable.

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Q2 FY2026 earnings call recap: iX Suite surge, margin outlook, FY2026 guidance cut on offshoring headwinds & deleveraging—read now.

NEWARK, Calif., June 10, 2026 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, today announced it will release the financial results of its fiscal ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

Inspired by examples in other fields like NASA’s Mission Control, a number of multi-hospital health systems have launched ...

A complete WEM suite makes it easier for Salesforce to position Agentforce Contact Center as a replacement for current CCaaS deployments or on-prem tools.

WASHINGTON - Workers have taken down President Donald Trump's name from the Kennedy Center, hours after a court-ordered Friday deadline to remove it from the building, and less than six months after ...

Don Flaherty worries about the future of the data center industry “every single day.” During his four years as mayor of Ellendale, in southeastern North Dakota, the town has welcomed a growing data ...

The Obama Presidential Center has opened to the public on the South Side of Chicago today. This is a space intended to foster community in the city. Former Secretary of Defense and CIA Director Leon ...