For decades, the agent role has been designed around endurance. Take the next call. Find the right answer. Calm the customer down. Document everything. Stay compliant. Keep the queue moving. Be ...

FBI reports over $20 billion in internet crime losses. Learn how scammers coach victims before bank visits and what families ...

It tends to start with a violent assault. Then video documentation of the incident quickly circulates online, priming people ...

Outside of improvement from forwards Monique Billings and Makayla Timpson or impacts from 2026 rookie forwards like Grace VanSlooten and Justine Pissott, the Fever can't do much in-house. The team ...

People who have already lost money to fraud are now being targeted a second time by scammers pretending to be government ...

When an AI agent goes off script, how do health systems react? And what is the script for such a new technology? At Canton, Ohio-based Aultman Health System, the moment came from an internal employee ...

SpaceX's xAI introduced a voice agent builder on Wednesday, telling developers they can create a “personalized voice agent in under 2 minutes without a single ...

These scammers thought they were untouchable. Then their webcams activated, their location got exposed, and their computers ...

A complete WEM suite makes it easier for Salesforce to position Agentforce Contact Center as a replacement for current CCaaS ...

MCP tool poisoning turns trusted AI agents into a control plane for data loss. Learn how threat actors manipulate tool ...

Claude Code dynamic workflows are now generally available on all paid plans, including Pro for the first time. The feature writes its own orchestration scripts and coordinates up to 1,000 parallel ...

Outcome-based resolution pricing means companies pay only when the AI agent resolves an issue autonomously, without human ...