Salesforce Inc. today announced new updates for Slackbot, the company’s personal artificial intelligence agent in Slack, ...

Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that businesses can use to build custom AI agents that automate tasks.

Salesforce is buying AI customer service platform Fin for about $3.6 billion. The acquisition helps accelerate Salesforce's agentic offering in an increasingly competitive environment for autonomous ...

Salesforce talked up the benefits of the acquisition to its customers — but with its move to usage-based charges for its own services, it is in dire need of a billing system to match. Salesforce is ...

SpaceX (SPCX) isn't the only Big Tech stock getting slammed at the moment. The cover-your-eyes year for Salesforce (CRM) investors just keeps getting worse. The news: Shares of Salesforce are now ...

June 15 (Reuters) - Salesforce on Monday said ⁠it ⁠will buy autonomous ⁠AI agent platform Fin for about $3.6 billion, bolstering its Agentforce offering as the business software provider deepens its ...

Welcome to Salesforce fiscal 2024 second quarter results conference call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a ...

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CVS Health will leverage Agentforce Health to support its Aetna and CVS Caremark businesses on a secure call center platform. The call center platform will use AI agents to provide real-time insights, ...

Collaboration will improve call center experience for members and 1.5 million providers with AI agents Originally published on CVS Health Company Newsroom SAN FRANCISCO, CA AND WOONSOCKET, RI / ACCESS ...