PCWorld demonstrates how AI tools like ChatGPT can generate AutoHotkey v2 scripts to customize Windows 11, making automation accessible without coding knowledge. The author successfully created a ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

;Copy everything below into your v2 AHK. Call "IniSettingsEditor" function to open editor. ;See included example config file to learn more about options. ;##### Edit ini file settings in a GUI ##### ; ...

"The customer is always right" is an adage most people are inherently familiar with, whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged ...

This is the sixth year that I’ve compiled a set of customer experience-related predictions for the coming year. For each article, I gather together a set of predictions that have been sent to me over ...

“While patenting a website’s computer implemented methods presents tricky Section 101 issues, the GUI’s of those sites are surprisingly easy to patent via design patents.” A common question I get is ...

A comprehensive new survey from Microsoft researchers and academic partners reveals that artificial intelligence agents powered by large language models (LLMs) are becoming increasingly capable of ...

Scams just keep popping up when you Google. On Monday, I found what appeared to be impostors of customer service for Delta and Coinbase, the cryptocurrency company, in the “People also ask” section ...

Editor’s note: Leadership Lens, appearing online at scmr.com on the second Tuesday of each month, offers insight into leadership issues and how to address them. If you are interested in future topics, ...