Recent research from the Chartered Institute of Marketing reveals a concerning trend for L&D teams. Sarah Lee-Boone ...

Scaling a leadership programme without losing personalisation, emotional connection or operational excellence is no small feat. But it’s exactly what many L&D teams are now being asked to do: deliver ...

Fosway’s 2025 digital learning assessment found that GenAI conversation interfaces are on 76% of vendor roadmaps but only live with 23%. What potential do these tools have for skills development and ...

Managers talk about performance, delivery and targets. L&D professionals talk about learning transfer, behavioural objectives and blended learning. There lies a communication gap – one that still ...

Coaching is as much about listening as it is about questioning. In his TED Talk “5 ways to listen better”, Julian Treasure outlines how listening can be a transformative skill – one that leaders who ...

Summary: L&D must shift focus in 2026 from short-term task training to building transferable skills that survive workplace disruption. Too many programmes teach specific tasks like ‘handling difficult ...

Have you stuck to your New Year’s resolutions so far? If the answer is no, you are not alone. Research suggests 23% quit in the first week of January and 64% by February. It’s often hard to maintain ...

Under the FCA’s Senior Managers and Certification Regime, all UK financial services firms must ensure that senior manager function holders (SMFs) and certified staff are fit and proper. This includes ...

Not all coaching is question-based. Leaders who coach at work need tools and techniques that work alongside their coaching questions to build a high-performing team. Just like a builder needs to ...

How can we summarise the skills, knowledge and experience required to be an effective coaching manager? The first requirement is, quite simply, for the manager to find time to coach. This may sound ...

Conflict at work is at a record high. According to a September 2025 survey by Acas, 44 per cent of working age people in the UK had experienced conflict at work in the past 12 months, the highest ever ...

As the operator of one of Britain’s largest railway networks, South Western Railway (SWR) connects nearly 200 train stations across southern England, acting as an essential means of transport for ...