Every government runs on meetings. Ministers convene cabinet sessions, permanent secretaries review implementation, directors coordinate departments, technical committees evaluate policy, and local ...

As a recent Customer Service Specialist Level 3 apprentice and an active member of the apprenticeship community, I’ve been reflecting on the ongoing challenge of young people classified as NEET (Not ...

In his book Rumsfeld's Rules: Leadership Lessons in Business, Politics, War, and Life, former U.S. Secretary of Defense and White House Chief of Staff Donald Rumsfeld shares a lifetime of leadership ...

It’s no secret that data is a hot topic in the public service. Reports are being written about it, government-wide training is being rolled out in some countries and it’s generally being regarded as ...

This course introduces climate budgeting as a governance system that helps to mainstream climate commitments into decision-making in cities. It presents a clear framework for approaching climate ...

Picture this: you have a brilliant policy idea. You know it has a great chance of succeeding, but without buy-in from your senior colleagues, it’s not likely to get off the ground. Or maybe you and ...

Stakeholder engagement is an essential skill for public servants in any kind of role or department, from policy to delivery and everything in between. But too often, it’s overlooked outside of formal ...

Recognise the qualities of an excellent facilitator Understand the importance of making sure your whole team is heard Identify top tips for writing a brilliant agenda Are your meetings full of good ...

Global climate change is one of the most urgently pressing issues of our time. Around the world, public servants and policymakers are searching for ways to respond to and mitigate the changing climate ...

You inherit a spreadsheet that should be simple to use. Instead, it is full of duplicates, inconsistent categories and missing fields that make it unreadable. Messy data builds up fast when a file ...

This interview was conducted by Freddie Price (Senior Partnerships Manager, Apolitical), as part of a series for Apolitical’s 50 States, 50 Breakthroughs, created in collaboration with the National ...

The GovTech Maturity Index 2025 is a global update and analytical brief developed by the World Bank Group as part of its work on public sector digital transformation and governance reform. The report ...