Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

The following is reprinted with permission from strategicplanningMD.As simple a concept as balanced scorecards are, organizations still have difficulty implementing them effectively. Although the ...

Establish community connection points. The strongest networks include community involvement. Where do your clients, partners, ...

The results of a “balanced scorecard” was shared with the North Allegheny School Board on Jan. 7, providing a transparent review of both the strengths and areas needing improvement in the district.